Last updated June 15th 2025
Last updated: November 2025
These Terms of Service (“Terms”) govern your access to and use of the online software services, websites and related applications provided by Amass Technologies ApS, VAT: 43657992, Nordre Fasanvej 215, 2000 Frederiksberg, Denmark (“Amass”, “we”, “us” or “our”) (collectively, the “Services”).
By accessing or using the Services, clicking “accept”, or executing an order form, subscription agreement or master service agreement that references these Terms (each an “Order Form” or “Subscription Agreement”), you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.
1.1 These Terms are a legal agreement between Amass and the person or entity accepting them (“Customer”, “you” or “your”). If you accept these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “Customer” means that entity.
1.2 For Customers that have executed a separate Subscription Agreement, Statement of Work, Order Form or Master Service Agreement with Amass (each, an “Enterprise Agreement”), the Enterprise Agreement will prevail over these Terms in the event of any direct conflict. These Terms apply in addition to, and are incorporated by reference into, any such Enterprise Agreement unless explicitly stated otherwise.
For purposes of these Terms:
3.1 Eligibility.
You must be at least 18 years old and capable of forming a binding contract to use the Services.
3.2 Account Registration.
To access certain features, you must register an Account and provide accurate, current and complete information. You must keep this information up to date.
3.3 Account Security.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. You must promptly notify us at support@amass.tech of any actual or suspected unauthorized use of your Account.
4.1 License to Use.
Subject to these Terms and the applicable plan or Enterprise Agreement, Amass grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable right during the Subscription Term to access and use the Services for Customer’s internal business purposes.
4.2 Plans and Tiers.
Access to the Services may be offered via self-serve plans (e.g. individual, team or enterprise tiers) and/or bespoke enterprise subscriptions governed by an Enterprise Agreement. Plan features, limits, and pricing are described on our website or in the relevant Order Form or Enterprise Agreement.
4.3 Trials and Beta Features.
Amass may offer free trials, proof-of-concepts or access to pre-release or beta features (“Beta Services”). Beta Services are provided for evaluation only, may be changed or discontinued at any time, and are provided “as is” without any warranties or support commitments. We may condition continued access on your feedback and usage.
4.4 No Regulatory / Professional Advice.
The Services are designed to assist with research, analysis and knowledge management, but do not constitute medical, clinical, regulatory, legal or other professional advice. You are solely responsible for evaluating the accuracy and suitability of any Output and for making decisions based on your own professional judgment and applicable laws and regulations.
5.1 Customer Data Ownership.
As between the parties, Customer retains all right, title and interest in and to Customer Data, subject only to the limited rights granted to Amass under these Terms.
5.2 License to Customer Data.
Customer grants Amass a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, process, transmit, display and otherwise use Customer Data and Output solely as necessary to provide, maintain, secure and improve the Services, to prevent or address technical or security issues, and as otherwise instructed by Customer.
5.3 Usage Data.
Amass may collect and use Usage Data for operating, maintaining and improving the Services, developing new features, and for security and analytics purposes. Usage Data will be used in aggregated and/or de-identified form and will not be used to identify Customer or any individual.
5.4 Privacy Policy.
Our processing of personal data is governed by our Privacy Policy, as amended from time to time and available on our website. By using the Services, you acknowledge that you have read and understood the Privacy Policy and that your use of the Services is subject to it.
5.5 Data Processing Agreements.
Where required under applicable data protection laws (including GDPR), the parties may enter into a separate Data Processing Agreement (“DPA”) governing Amass’s processing of personal data on behalf of Customer. In the event of conflict between a DPA and these Terms, the DPA will prevail solely with respect to personal data processing.
5.6 Customer Responsibilities.
Customer is responsible for:
6.1 Nature of Outputs.
The Services may use artificial intelligence, machine learning and large language models to generate Output based on prompts and Customer Data. Output is generated automatically and may be incomplete, incorrect, or inconsistent.
6.2 Use of Output.
Subject to payment of applicable fees and these Terms, Amass assigns to Customer any rights Amass may have in the Output, to the extent permitted by law and subject to any third-party rights in underlying content. Customer is responsible for reviewing, validating and using Output appropriately and lawfully.
6.3 No Guarantee of Accuracy.
Amass does not guarantee the accuracy, completeness, reliability or suitability of any Output. Customer must not rely on Output as a substitute for professional expertise, human review or primary research, particularly in clinical, safety, regulatory, IP or investment decisions.
6.4 Sensitive Data.
By default, the Services are not intended to require the processing of special categories of personal data under GDPR (such as health, genetic or biometric data uniquely identifying a person) or other data subject to specific regulatory regimes requiring special handling (for example, patient health records subject to medical confidentiality rules) (together, “Sensitive Data”).
Customer may only submit Sensitive Data to the Services where:
Where Customer decides to process Sensitive Data in the Services, Customer is solely responsible for:
Amass will process any Sensitive Data only as Customer’s processor and only in accordance with these Terms, the applicable DPA and Customer’s documented instructions.
Customer and its Authorized Users must not:
a) use the Services in violation of any applicable law or regulation;
b) attempt to gain unauthorized access to the Services or related systems or networks;
c) reverse engineer, decompile, disassemble or otherwise attempt to derive source code or underlying models, except to the extent permitted by mandatory law;
d) circumvent or attempt to circumvent any usage limits or access controls;
e) use the Services to upload, store or transmit malicious code, malware, or content that is unlawful, defamatory, infringing, obscene or otherwise objectionable;
f) use the Services to build or train a competing product or service;
g) misrepresent the origin of any Output as being created solely by humans if such representation would be misleading in a legal, regulatory or ethical context.
Amass reserves the right (but has no obligation) to investigate suspected violations and to suspend or terminate access where we reasonably believe these Terms have been violated.
8.1 Amass IP.
As between the parties, Amass and its licensors retain all right, title and interest in and to the Services, including software, models, algorithms, interfaces, designs, know-how, and all related intellectual property rights (“Amass IP”). No rights are granted to Customer except as expressly stated in these Terms or any Enterprise Agreement.
8.2 Feedback.
If Customer or its Authorized Users provide feedback, suggestions or ideas regarding the Services (“Feedback”), Amass may freely use such Feedback without restriction or obligation, and Customer hereby assigns all rights in such Feedback to Amass.
8.3 Open Source and Third-Party Components.
The Services may include or interact with third-party software or open source components. Use of such components may be subject to additional third-party terms, which will be made available where required.
9.1 Third-Party Services.
The Services may enable access to or integration with third-party services, data sources or APIs (e.g., scientific databases, patent databases, or collaboration tools). Customer’s use of any third-party services is subject to that provider’s terms and policies. Amass is not responsible for third-party services or their content.
9.2 Third-Party Content.
Output may reference or summarize third-party content (e.g. publications, patents, web pages). Customer is responsible for ensuring that any use, reproduction or redistribution of such content complies with applicable copyright and license terms.
10.1 Fees.
Customer agrees to pay all fees applicable to the selected plan, Order Form or Enterprise Agreement. Unless stated otherwise, all fees are non-refundable and exclusive of VAT and other applicable taxes.
10.2 Billing and Payment.
Fees are typically charged in advance per Subscription Term or as otherwise specified. Customer authorizes Amass or its payment processor to automatically charge the applicable payment method on file.
10.3 Changes to Fees.
For self-serve plans, Amass may change pricing or plan features from time to time. Unless otherwise stated, changes apply from the next renewal Subscription Term. For Enterprise Agreements, pricing changes will follow the terms of the relevant agreement.
10.4 Late Payments.
If any invoiced amount is not received by the due date, we may charge interest at the rate permitted by applicable law and may suspend or limit access to the Services until the amounts are paid.
10.5 Taxes.
Customer is responsible for all taxes, duties and similar charges imposed by any authority in connection with the Services, excluding taxes based on Amass’s net income.
11.1 Confidential Information. “Confidential Information” means any non-public information disclosed by one party (“Disclosing Party”) to the other (“Receiving Party”) in connection with the Services that is designated as confidential or that should reasonably be understood to be confidential, including business, technical and financial information. Customer Data is Customer’s Confidential Information.
11.2 Obligations.
The Receiving Party will:
a) use Confidential Information only for purposes of performing its obligations and exercising its rights under these Terms; and
b) protect Confidential Information using reasonable technical and organisational measures.
11.3 Exclusions.
Confidential Information does not include information that:
(i) is or becomes publicly available without breach;
(ii) was lawfully known to the Receiving Party before disclosure;
(iii) is independently developed; or
(iv) is rightfully received from a third party without confidentiality obligations.
11.4 Required Disclosure.
The Receiving Party may disclose Confidential Information where required by law or court order, provided it (where legally permitted) gives prompt notice to the Disclosing Party and cooperates to limit disclosure.
Amass implements reasonable technical and organisational measures designed to protect the security, confidentiality and integrity of the Services and Customer Data. However, no system is completely secure, and Amass cannot guarantee that unauthorized third parties will never be able to defeat those measures.
13.1 Term.
These Terms are effective from the earlier of: (a) the date you first access the Services; or (b) the date you accept these Terms, and continue for as long as you use the Services or have an active Subscription Term.
13.2 Renewals.
Unless otherwise specified in your plan, MSA, Order Form or Enterprise Agreement, subscriptions will automatically renew for successive periods equal to the initial Subscription Term, unless either party provides notice of non-renewal before the end of the current term.
13.3 Suspension.
Amass may temporarily suspend or limit access to the Services if:
a) Customer violates these Terms or applicable law;
b) Customer’s use poses a security or operational risk; or
c) payment is overdue.
We will use reasonable efforts to notify Customer of the cause of suspension and to restore access promptly once the issue is resolved.
13.4 Termination by Customer.
Customer may terminate its Account and cease using the Services at any time by following the instructions in the Services or as otherwise indicated in the applicable plan or Enterprise Agreement. Unless otherwise stated, fees paid are non-refundable.
13.5 Termination for Cause.
Either party may terminate these Terms (and any associated Subscription Term) with immediate effect if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days after receiving written notice.
13.6 Effect of Termination.
Upon termination or expiry:
a) Customer’s license to use the Services will cease;
b) we may deactivate the Account; and
c) Customer may export Customer Data from the Services within a reasonable time (if such export functionality is available).
Amass may delete Customer Data after a reasonable retention period, in accordance with our internal policies and applicable law.
14.1 Mutual Warranties.
Each party represents that it has the legal authority to enter into these Terms.
14.2 Service Warranty (Limited).
Amass will use commercially reasonable efforts to provide the Services in a professional and workmanlike manner and substantially in accordance with the documentation made available by Amass.
14.3 Disclaimer.
Except as expressly provided in these Terms or any Enterprise Agreement, the Services (including any Beta Services and Output) are provided “as is” and “as available”. To the fullest extent permitted by law, Amass and its licensors:
15.1 Exclusion of Certain Damages.
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, or business interruption, arising out of or in connection with these Terms or the use of the Services, even if advised of the possibility of such damages.
15.2 Cap on Liability.
To the maximum extent permitted by law, each party’s aggregate liability arising out of or relating to these Terms (whether in contract, tort or otherwise) will not exceed the total amount of fees paid or payable by Customer to Amass for the Services giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim.
15.3 Exceptions.
The limitations in this Section 15 do not apply to: (a) Customer’s payment obligations; (b) a party’s liability for gross negligence or wilful misconduct; or (c) any liability that cannot be excluded or limited under applicable law.
Customer agrees to defend, indemnify and hold harmless Amass, its affiliates and their respective officers, directors and employees from and against any third-party claims, damages, losses and expenses (including reasonable legal fees) arising out of or relating to:
(a) Customer Data;
(b) Customer’s or its Authorized Users’ use of the Services in violation of these Terms or applicable law; or
(c) any claim that Customer Data or Customer’s use of the Services infringes or misappropriates third-party rights.
17.1 Governing Law.
These Terms and any dispute arising out of or in connection with them are governed by and construed in accordance with the laws of Denmark, excluding its conflict of laws rules.
17.2 Venue.
Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Denmark, with the City Court of Copenhagen as the court of first instance, unless mandatory law grants you the right to bring proceedings elsewhere.
18.1 Changes to Services.
Amass may modify or improve the Services from time to time, including by adding or removing features, provided that such changes do not materially reduce the core functionality of the Services for the applicable Subscription Term, unless required by law or third-party providers.
18.2 Changes to Terms.
We may update these Terms from time to time. If we make material changes, we will provide notice through the Services, by email, or by other reasonable means. The updated Terms will take effect on the date specified in the notice. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using the Services.
19.1 Entire Agreement.
These Terms, together with any applicable Order Form, Enterprise Agreement, DPA and our Privacy Policy, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements, understandings and communications relating to the subject matter.
19.2 Severability.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced by a valid provision that best reflects the parties’ original intent.
19.3 Assignment.
Customer may not assign or transfer these Terms (or any rights or obligations under them) without Amass’s prior written consent. Amass may assign or transfer these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, corporate reorganisation or sale of assets.
19.4 Waiver.
No failure or delay by either party in exercising any right under these Terms will constitute a waiver of that right.
19.5 Force Majeure.
Neither party will be liable for any delay or failure in performance due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labour disputes, government actions or failures of third-party networks or services.
19.6 Notices.
Notices to Amass must be sent to support@amass.tech (or any other email address we designate in writing). Notices to Customer may be sent to the email address associated with Customer’s Account or through the Services.
If you have any questions about these Terms or the Services, please contact us at:
Amass Technologies ApS
Nordre Fasanvej 215
2000 Frederiksberg
Denmark
Email: support@amass.tech